Refunds & cancellation
Request a refund from support within 14 days of your first charge if the service does not meet the published scope. We investigate and respond within two business days. Renewals and partial-period refunds are considered for service failures or as required by law. Paddle processes approved refunds; timing depends on the payment method. A refund request does not automatically cancel a subscription: use Cancel subscription in your account as well.
For cancellation, sign in → Settings & billing → Cancel subscription. Access continues until the confirmed paid-through date unless payment is overdue or paused. If you cannot sign in, use Reset password or contact support.
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